Operational Excellence: Elevating Organizations with Cutting-Edge Managed Services

At Apex, we design a framework for your business that includes exceptional strategic planning and oversight of your entire IT infrastructure. Further, we work collaboratively with your IT departments and business groups to manage routine in-house hybrid cloud activities, including maintenance, processing bugs, disaster recovery, software/ hardware technology upgrades, and security patch deployments among other issues. We differentiate ourselves by providing both custom-managed and integrated cloud services that comprise 24x7 oversight and management for all platforms, Our portfolio includes Digitalization Managed Services, IOT, AI & ML, Managed Analytics Services, Managed Security Services and Managed IT Services.

Through our expertise and rich experience of delivering successful managed services solution, we have our clients focus on core business goals and strategy, while we take the responsibility of managing day-to-day IT operations. Further, we provide you with the forecasts on future IT needs to help you enhance your strategic IT spending.

Our extensive array of Managed Services offerings ranges from process definition and modeling to measuring process performance on an ongoing basis. To truly add value, transformation efforts require focus, a proven methodology, and process expertise. This is why leading companies are shifting to the Managed services approach. The growing complexities of IT systems make it difficult for organizations to run, maintain, and improve system performance. While Managed Services is an excellent strategy to allow your organization to be cost predictable, highly resilient and secure, it is important to find a Managed Services partner that can lead and deliver on the IT strategy that is right and is unique for your business.

APEX Managed IT services provides a focused approach and methodology that holds a major stake in an organization's success. At APEX, we design a framework for your business that includes exceptional strategic planning and oversight of your entire IT infrastructure. Furthermore, we work collaboratively with your IT departments and business groups to manage the routine in-house hybrid cloud activities that include maintenance, fixing and processing bugs, disaster recovery, software/hardware technology upgrades, and security patch deployments among other issues. We differentiate ourselves by providing both custom-managed and integrated cloud services that comprise 24x7 oversight and management for all software platforms. Our portfolio includes Digitalization Managed Services, IoT, AI & ML, Managed Analytics Services, Managed Security Services and Managed IT Services. With a proven record and domain expertise in Managed Services, we ensure a successful solution to be delivered to our clients with a main focus on the core business goals and reduce overall technological disruptions.

In today’s era of complex and ever-changing business landscape, where IT budgets are shrinking and client expectations are rising for ever-increasing business value, traditional IT portfolio approaches must be revised for organizations to retain their competitive edge and manage lofty organizational demands. Yet despite having limited IT budget, it has become imperative for senior leadership to deliver outcomes that meet if not exceed their strategic IT business objectives.

Managing IT services with a focused approach and methodology holds a major stake in an organization's success, those that neglect this may find themselves at a disadvantage as compared to leading-edge firms. To truly manage enterprise-wide IT services, it requires transformation efforts, focus, a proven methodology and process expertise. There are a number of signs that it may be time for your business to find a Managed Service Provider. Some top reasons include experiencing too many service outages and downtime, not achieving expected results due to a lack of support and expertise, overspending on business application tweaks but experiencing unsatisfactory performance outcomes and losing data from not having adequate solutions.

The growing complexity and heterogeneities of IT systems makes it difficult for organizations to run, maintain, and improve systems. This is why leading companies are turning to the managed services approach. While Managed Services is an excellent strategy to allow your organization to be cost predictable, highly resilient and secure, it is important to find a Managed Services partner that can lead and deliver on the IT strategy that is right and is unique for your business.

Our managed services offerings 

BPO : call centre & help desk, data entry & document scanning, accounting & reconciliation. Custodial services, regulatory reporting

AMS : App operations, Release Management, upgrade services, user management, 3rd party app support

IMS : Operating systems management, database n middleware management, virtualization, managed network n security, monitoring

Hosting : Provisioning, capacity planning, hardware n server management, managed storage n back up, DTFR (DR, Testing , Fail Over n replication). 

  • There is a shift toward virtual enterprise linking application systems, from various companies in the supply chain. Significant developments in peer-to-peer networking and distributed processing have made it possible for businesses to better integrate their functional departments, partners, and suppliers, for better SCM and CRM.
  • Enterprises are relentlessly moving ahead with modern technology. Technologies, such as cloud computing, Big Data, IoT, and others, streamline information sharing and provide ease in controlling data. Business organisations are quick to implement EAI that helps in uniting the databases and workflows. Trends, such as diverse workflow solutions, BYOD, migration to cloud-based solutions, and real-time application integration, are driving the market’s growth positively.
  • Many organisations are switching to cloud-based integrated solutions from on premise models which is expected to drive the market demand. The competitive pricing, proper maintenance, and faster connectivity, while running multiple applications make cloud storage a more convenient option.
  • Adoption of on premise solutions is expected to be significantly impacted owing to the Covid-19 pandemic, as the industrial economic activities are down and it will take some time for normal functioning to resume. 
  • However, companies are offering cloud solutions for adoption for EAI by businesses during the pandemic.  provider of business-related apps for customer service, marketing, and more is making enterprise apps free for coronavirus-impacted SMBs. It is also letting companies use its products for free during the coronavirus pandemic. Zoho’s tools include assistance with customer service applications, marketing, collaboration and production tools, back-office work, and accounting, all of which will be available for free.