APEX Delivery Methods

For Apex, our client's success is of paramount importance. We are focused on establishing a long-term strategic partnership with our client and help them attain their IT operational objectives through reliable project-based engagements.

With the goal to provide a quality outcome in mind, we offer the various pricing models that befits your unique business requirements, thus ensuring a productive and long-term outsourcing partnership that strikes the right balance between the customer’s expectations of quality, timeliness and price, and Apex's cost and operational efficiency.

Which pricing model to choose from ?

Fixed Price (FP) model

  • Customer has a clearly defined scope, aligned to short term goals / objectives of the enterprise
  • Customer does not want to own the risks of delivery, people and quality, but will be ready to own risks related to scope through change requests

Time and Material (T&M) model

  • Projects of all sizes and scales with ongoing long term milestones
  • Scope is unknown and flexibility in scope change is expected
  • First time engagement with the customer
  • Uncertainty on estimated effort for completion of scoped work

Dedicated team model

  • Projects of all sizes and scales with ongoing long term milestones
  • Scope is unknown and flexibility in scope change is expected

Hybrid model

  • Best pricing model for bigger, longer and ongoing projects, which may need inputs in the beginning but can be perfected over time
  • Service provider is engaging with the customer for the first time
  • Both service provider and customer want to mitigate the risks of T&M and FP pricing models

Managed services model

  • Work clearly scoped out, with clearly marked out deliverables
  • Service provider has an excellent understanding of the customer’s systems. The customer in turn is confident enough to hand over the work to service provider

Outcome-based pricing model

  • Clearly defined output
  • Output aligning to business process or where direct impact can be defined
  • For customers who want to align the service provider’s goals with their business goals

Transaction-based pricing model

  • Transaction volumes are known and predictable
  • From the customer's perspective, this model is used for business process which can be clearly defined, measured in discrete units
  • Transaction volume are tied to the service provider’s cost drivers
  • For the service provider’s perspective, this model is used in business process that are standardized, transaction-intensive and demand-driven